Welcome to Marhaba Technical, your trusted provider of technical services across the UAE. These Terms and Conditions (“Terms”) govern your use of our website and the services we offer, including swimming pool installation, air conditioning solutions, structural fabrication, interior design, and more. By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please refrain from using our site or services.
1. About Us
Marhaba Technical is a Dubai-based company located at Al Quoz, Industrial Area 02, Dubai, UAE. We specialize in delivering high-quality technical services throughout the UAE, from home renovations in Dubai to pergola installations in Abu Dhabi. For inquiries, contact us at info@marhabatechnical.com or +971 58 157 7207.
2. Definitions
“We,” “Us,” “Our”: Refers to Marhaba Technical.
“You,” “User,” “Client”: Refers to anyone using our website or services.
“Services”: Includes all offerings such as pool maintenance, AC repair, civil works, and annual contracts.
“Website”: Refers to our online platform operated by Marhaba Technical.
3. Use of Our Website
Eligibility: You must be at least 18 years old to use our website or book services.
Permitted Use: You may browse our site, request quotes, or contact us for technical services in the UAE.
Prohibited Use: You may not misuse our site (e.g., hacking, spamming, or uploading harmful content). We reserve the right to terminate access for violations.
4. Service Agreements
Booking Services: When you request services (e.g., plumbing in Sharjah or landscaping in Dubai), we’ll provide a quote or contract outlining scope, cost, and timeline.
Acceptance: Your confirmation (verbal, written, or payment) forms a binding agreement.
Changes: Modifications to services must be agreed upon in writing. We’re not liable for delays beyond our control (e.g., weather, supply issues).
5. Pricing and Payment
Quotes: Prices for services like kitchen renovation or AC installation are provided in AED and subject to change until confirmed.
Payment Terms: Full or partial payment may be required upfront, depending on the service. We accept [list methods, e.g., bank transfer, credit card].
Late Payments: Overdue amounts may incur a penalty per UAE commercial practice, plus collection costs if applicable.
Refunds: Refunds are issued at our discretion, typically for cancellations before work begins, minus any incurred costs.
6. Service Delivery
Quality: We strive to deliver top-tier technical services across Dubai, Abu Dhabi, and other emirates, adhering to industry standards.
Timeline: Completion dates are estimates. Delays due to unforeseen circumstances (e.g., permits, client changes) are not our responsibility.
Access: You must provide safe, unobstructed access to the work site (e.g., for pool installation or painting services).
Warranty: Services may include a limited warranty (details provided in your contract). Wear and tear or misuse voids warranties.
7. Client Responsibilities
Information: Provide accurate details (e.g., site measurements, preferences) for services like pergola design or electrical work.
Permits: You’re responsible for obtaining necessary approvals unless we agree otherwise in writing.
Safety: Ensure the work area is safe and complies with UAE regulations.
8. Intellectual Property
Ownership: All content on our website (e.g., logos, service descriptions) is owned by Marhaba Technical and protected by UAE copyright laws.
Use: You may not reproduce, distribute, or modify our content without permission.
9. Limitation of Liability
We’re not liable for indirect damages (e.g., lost profits) arising from our services or website use.
Our liability is limited to the amount paid for the specific service (e.g., AC repair in Dubai).
We’re not responsible for issues caused by third-party products or client-provided materials.
10. Termination
By Us: We may cancel services or website access for non-payment, breach of Terms, or safety concerns.
By You: You may terminate services before work begins, subject to cancellation fees outlined in your contract.
11. Force Majeure
We’re not liable for delays or failures due to events beyond our control, such as natural disasters, government restrictions, or supply chain disruptions in the UAE.
12. Governing Law
These Terms are governed by the laws of the UAE, with disputes subject to the jurisdiction of Dubai courts, unless otherwise agreed.
13. Changes to Terms
We may update these Terms to reflect changes in our technical services or UAE regulations. The latest version will be posted here with the “Last Updated” date. Continued use after updates implies acceptance.
14. Contact Us
For questions about these Terms or our services—like swimming pool maintenance or interior fit-outs—reach out:
